In this episode of the Social PR Secrets Podcast, host Lisa Buyer sits down with Eric Kiker, founder, and Chief Differentiable Officer at The Digestible Brand. Starting as a freelancer and stopping by the biggest ad agency in the Rocky Mountains region, Eric knows a thing or two about branding. From message development and design to successful campaigns and important questions to ask yourself, listen to this episode to understand how you can improve your own brand.
According to Eric, branding is the first step, it’s message development and the creation of the vocabulary surrounding your business. To help his clients develop their brands, Eric hosts Zoom workshops. There, they make a stream of consciousness lists, asking provocative questions such as “What gives us the audacity to think we can win?” Eric emphasizes the need to think like skeptical consumers. Indeed, if you hire people like him to develop your brand, you will stop spending so much time trying to outperform your competitors. Instead, you will come up with what’s best for your consumers.
The goal is to find the intersection between the greatness of the brand and the real desires and needs of consumers. If you find that intersection, Eric says, you don’t have to sell. You just have to show, and the consumer will buy-in, simply based on what they see.
One of Eric’s main pieces of advice is to stay close to the founder’s original concept and philosophy. When working with companies, he often asks the founders to take themselves back in time to when they thought “this has to exist,” to the original spark of inspiration. To him, the further the day-to-day team gets away from the original visionary, the more the brand drifts away. Consequently, even if the founder left the business, the team should try to ask them what they think, at least once a year. The company has to feel authentic to the founder.
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